Accident Assistance

**Arrival Time: 15 to 25 Minutes**

Do not drive your vehicle if it seems unsafe. G.S. California Towing’s Accident Response Operators will arrive at your location within minutes to provide emergency towing services. Our team is fully equipped and experienced in handling the complexities of securing non-operational vehicles at accident scenes. By arriving promptly, we can prevent your vehicle from being impounded.

If you have comprehensive and collision coverage (full coverage insurance), your insurance will cover the costs of towing and storage. Simply inform your insurance company that California Towing will be assisting you and storing your vehicle. Provide them with our contact information, and they will handle the rest.

By entrusting your vehicle’s storage to us, you avoid the inconvenience of having oil spills, coolant leaks, or an inoperable vehicle in your driveway. This also expedites the claims process, as you won’t need to wait for an appraiser to visit your home to inspect the vehicle. The best part is that nothing comes out of your pocket.

What to Do at the Scene of an Accident

Check for Injuries First and foremost, ensure the safety and well-being of everyone involved. Check to see if anyone is hurt. If there are injuries, provide basic first aid if you are trained to do so, but avoid moving anyone who appears to be seriously injured unless they are in immediate danger.

Call 911 Immediately call 911 to request any needed medical assistance. Provide the dispatcher with accurate information about the location and the nature of the injuries. Stay on the line until the dispatcher tells you it is okay to hang up.

Move Your Car to a Safe Location (If Possible) If your vehicle is drivable and it is safe to do so, move it to the side of the road or another safe location to avoid further accidents or traffic disruptions. Turn on your hazard lights to alert other drivers.

Contact Local Police It is important to notify the local police department about the accident, especially if there are injuries, significant property damage, or if the other driver(s) are uncooperative. The police will document the scene and file a report, which can be crucial for insurance claims and legal matters.

Exchange Information Collect and exchange the following information with all parties involved:

    • Names, phone numbers, mailing addresses, and email addresses of the other driver(s), all vehicle occupants, and any witnesses.
    • Insurance information from the other drivers: company name, policy number, and phone number.
    • Location of the incident.

Call for Towing Assistance (if necessary) If your car is not drivable, call GS California Towing and request Accident Assistance to have your vehicle towed to a safe facility location or a repair shop.

Information to Collect at the Scene

Personal and Contact Information

Names, phone numbers, mailing addresses, and email addresses of the other driver(s), all vehicle occupants, and any witnesses.

Incident Location

Precise location of the accident, including street names, landmarks, or any other relevant geographic details.

Photographic Evidence

Take clear photos of the scene from multiple angles, capturing all vehicles involved, their positions, and any visible damages.

Include photos of the license plate numbers of all vehicles involved.

Insurance Details

Collect the insurance information from other involved parties, including the company name, policy number, and phone number.

Police Report Information
Make a note of the police report number for future reference.

Obtain the phone number of the police department handling the case.

Record the name and badge number of the responding officer.

Summary
At the scene of an accident, your primary concern should be the safety and well-being of all individuals involved. Ensure that any injured parties receive prompt medical attention by calling 911. Secure the area by moving vehicles to a safe location if possible and notify the local police to document the incident. Exchange necessary information with other parties and gather comprehensive details for insurance and legal purposes, including personal contact information, photographic evidence, and insurance details. If your vehicle is disabled, contact Knight Towing for assistance. Taking these steps will help manage the situation effectively and ensure all necessary information is collected for subsequent procedures.